1. Who we are
Catalyst Global Trading and Technology W.L.L (“Catalyst”, “we”, “us”) is a company registered in the State of Qatar. Catalyst develops software, artificial intelligence systems and digital products for businesses. For privacy matters, contact privacy@catalystcore.tech.
2. Scope: corporate website vs. Catalyst products
This policy primarily covers the corporate website at catalystcore.tech. Catalyst products — including Catalyst Convert, which is currently in development — may process information on behalf of business customers (merchants) and their end customers. Where Catalyst processes personal data on behalf of a business customer, that business is typically the controller of that data and its own privacy notice applies. Product-specific privacy terms will be provided with each service where applicable.
3. Information we collect
Information you submit
When you use our contact form or email us, we collect the information you provide, such as your name, business email address, company, phone number (optional), subject and message.
Technical website information
Like most websites, our hosting infrastructure may automatically record technical information such as IP address, browser type, device information, referring pages, pages visited and timestamps, primarily in server logs for security and operational purposes. This website does not currently use third-party analytics or advertising tracking scripts.
4. Purposes of processing
- Responding to enquiries and communicating with you about Catalyst services.
- Evaluating and managing potential business relationships.
- Operating, securing and improving the website.
- Complying with legal obligations and protecting our legal rights.
5. Service providers
We may use third-party service providers to operate the website and our business, such as web hosting and content delivery providers, email and communication providers, and business productivity or CRM tools. These providers process information on our behalf and under instructions that limit its use to providing services to Catalyst.
6. Data security
Catalyst applies reasonable technical and organizational safeguards designed to protect personal information against unauthorised access, alteration, disclosure or loss, and follows security-by-design principles in the systems we build. No method of transmission or storage is entirely free of risk, and we cannot guarantee absolute security.
7. Data retention
We retain enquiry information for as long as needed to respond to and follow up on your enquiry, to maintain business records, and as required or permitted by applicable law. Technical logs are retained for limited periods consistent with security and operational needs.
8. Your rights and how to contact us
Depending on applicable law, you may have rights to access, correct, delete or restrict the processing of your personal information, or to object to certain processing. To exercise these rights, or to request deletion, contact privacy@catalystcore.tech. See also our Data Deletion Request page. We may need to verify your identity before acting on a request.
9. Third-party services and links
Our website may link to third-party websites or services, and Catalyst products may integrate with third-party platforms (for example messaging, ecommerce or payment providers). Those third parties operate under their own privacy policies, which we encourage you to review. Catalyst is not responsible for the privacy practices of third parties.
10. International transfers
Service providers we use may process information in countries other than your own. Where we do so, we take reasonable steps intended to ensure that information remains protected in line with this policy.
11. Updates to this policy
We may update this policy from time to time to reflect changes in our practices, services or legal requirements. The “Last updated” date at the top of this page indicates the most recent revision.
12. Contact
Catalyst Global Trading and Technology W.L.L, State of Qatar.
Privacy: privacy@catalystcore.tech
General: contact@catalystcore.tech